9cricket Privacy Policy — Your Data Is Safest With Us

Welcome to 9cricket. We believe protecting each user's data is our responsibility — not merely a legal obligation. This Privacy Policy ("Policy") clearly explains what information 9cricket collects, why we collect it, and how we keep it secure.

9cricket is an internationally licensed online betting and gaming platform built specifically for users in Bangladesh. This policy applies to the platform's website, mobile app, and all associated services.

By creating an account or using 9cricket, you are deemed to have accepted this policy. If you do not wish to be bound by it, please refrain from using 9cricket and contact us.

9cricket only collects data that is necessary to deliver its services, maintain security, and meet legal obligations. A detailed breakdown is provided below.

Automatically Collected Information:

When you visit the 9cricket platform, certain technical information is collected automatically — including your device type, operating system, browser, IP address, and how long you spent on each page. This data is used for security purposes and platform improvement.

9cricket uses your information for the purposes listed below. Only the data strictly necessary for each purpose is used.

Service Delivery & Operations:

• Creating and Managing Your Account
• Processing bets and paying out winnings
• Processing deposit and withdrawal transactions
• Ensuring bonuses and promotions are applied correctly

Security & Fraud Prevention:

• Detecting multiple accounts & fraud
• Monitoring transactions to prevent money laundering
• Verifying age and identity
• Preventing unauthorized access to accounts

Service Improvement & Personalization:

• Understanding your preferred sports and games
• Showing relevant offers and bonuses
• Detecting and resolving platform issues
• Research to design new features

Meeting legal obligations:

To comply with international gaming licenses and financial regulatory requirements, 9cricket is obligated to retain certain data for specified periods. This is a legal requirement, not a choice.

However, to deliver our services, limited data may be shared with trusted partners. All such partners operate under strict confidentiality agreements.

Limited circumstances for sharing information:

• Payment processors: bKash, Nagad, Rocket — used solely to process transactions
• Identity verification services: For the KYC process — verification data only
• Technology Infrastructure: Cloud service provider — in encrypted form
• Security services: Fraud Detection System — for risk analysis purposes only

Disclosure under legal obligation:

9cricket may be required to disclose information pursuant to a court order, regulatory request, or investigation. Where legally permitted, we will notify you in advance to the extent possible.

In the Event of a Business Change:

In the event of an ownership change or merger involving 9cricket, user data may be transferred. However, the new owner will be bound by this same privacy policy, and you will be notified in advance.

9cricket uses industry-leading security technology to protect your data. We treat security as an investment, not a cost.

Technical Safeguards:

• SSL TLS 1.3 Encryption: Every data transmission is encrypted
• AES-256 database encryption: Stored data is kept in encrypted form
• Two-Factor Authentication (2FA): Additional Security Layer for Your Account
• AI-Powered Fraud Detection: Real-time detection of suspicious activity
• Firewall & DDoS Protection: Server-Level Security

Administrative Safeguards:

• Strict data access policy for staff — on a need-to-know basis
• Regular security audits & penetration testing
• Rapid response plan for data breaches
• Staff privacy and security training

In the event of a data breach, 9cricket will notify affected users within 72 hours and report the incident to the relevant authorities.

9cricket uses cookies to make the platform better and more personalized for you. Cookies are small text files stored on your device.

Cookie Types & Controls:

To disable cookies, adjust your browser settings. Please note that disabling certain essential cookies may affect the functionality of some platform features.

9cricket believes you should have full control over your own data. That's why we provide the rights outlined below.

9cricket does not retain your data longer than necessary. Each type of data has a defined retention period.

Once the retention period expires, data is automatically deleted or anonymized in a way that makes identification no longer possible.

If anyone under 18 creates an account using false information and we become aware of it, the account will be immediately closed and all collected data will be deleted.

If you believe your child has created an account on 9cricket, please contact us immediately at support@9cricket.ws. We will take prompt action.

9cricket's servers are located across multiple countries. Your data may be transferred outside Bangladesh — primarily for cloud infrastructure and backup purposes.

For any such transfers, 9cricket ensures that:

• The recipient country has adequate data protection laws in place, or
• A data protection agreement meeting required standards is in place with the recipient organization
• All transfers occur through encrypted channels
• Only necessary data is transferred

9cricket's Privacy Policy may be updated to keep pace with changes in technology and law. You will be notified via SMS or email prior to any significant changes.

For minor changes, this page will simply be updated and the "Last Updated" date at the top will reflect the revision. For significant changes, you will be notified 30 days in advance.

To ask questions about our Privacy Policy, exercise your rights, or submit a complaint, please reach out through the following:

If you are not satisfied with how your complaint has been handled, you have the right to lodge a complaint with the relevant data protection authority.